2 STARS!!! Ive never had a problem with Rue21 till now. I order online and had it shipped to the store for pick up. I got an email saying my order was ready for pick up. Upon arrival i waited in like for over 30 mins (only 1 employee at the counter). I didnt get my package because the system was apparently down which is acceptable and she was really nice about it. Came three days later hoping the issue was resolved and now they are saying my order is lost and they dont know where its at. Tracking info says it made it to the store. Since it was the 2nd time ive been in I asked her if she could give me a call an let me know when it would be ready for pick up. No problem. BUT how does and order go missing. Let alone it wasnt just my order she said all the orders that were shipped to store were missing. I spend lots of money at rue21 and will continue too but i will never order online again and have it shipped to my local store. Which means i will he spending less money at rue21.
Favorite because they had a large in store variety.
Helpful and the workers are kind
I love Rue 21. I'm really happy this location has a Rue Plus section. The only thing I would change, would be to have a larger plus sized section. The location in Powell (which is closing) was my
Rue21 is a US Clothing Store based in Dublin, Ohio. Rue21 is located at 5043 Tuttle Crossing Blvd, Suite 251 A, Dublin, OH 43016, USA.
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