The knowledge and experience of the nurse and doctor are great. But.. sitting 2hrs just idle is horrible.
Fast forward to a few months later, my daughter breaks her glasses and they cant replace it for one reason or another even though we paid about $500 for the frames and lenses and paid for a protective plan. I asked them if they could send me her records for her eye test (so i can take it somewhere cheaper and get some cheaper frames as well). The lady said she would send it in 10mins. I called back about 2 hours later and spoke to a male technician who was rude and said he would send by the end of the day. It's been 2 WEEKS now! I've called numerous times and had my husband call too. Every time we call and choose the option to get our medical records it takes us to voicemail and no one has called us back even though we've left msgs EVERY TIME we've called. Finally today i chose the option to make a new appointment and got to speak to a girl. I explained the situation to her and she had no answer or helpful information for me. She was completely rude and demeaning because i have an accent even though she's a receptionist and i'm a dentist....smdh. I ended up arguing with her telling her i need a definite time to call or come there. This girl didn't even ask me my name or my child's name. She started raising her voice at me. I told her that was highly unprofessional and she needs to tone it down before i take a further action. Can you believe this idiot of a receptionist hang up on me! The audacity and impudence! What the hell kind of practice is this?! Do i have to pull teeth out to get records that i paid for! I don't usually write reviews but i'm soo pissed off i need to let people know not to go to this practice. There are many other practices i've referred others to and no one has ever been treated this way. I would have NEVER gone there except my baby was 2 and needed her eyes checked and that was the soonest appointment i got. I would recommend The Childrens Hospital even if it takes months to get in.
First experience in Reynoldsburg office was good.. fast, kept the schedule and was seen when the appointment was set. The follow up in dublin was quite another story.. They don't know how to hold appointments, so really making one is pointless, was scheduled today at 7:45AM and waited until 9:50AM before i requested my money back.. having sat there the entire time without seeing anyone... There negligence on staffing is not my problem..
Fantastic service. The optician at the Dublin office (Tiffany) was most skilled, careful, and conscientious. What a great experience.
Avoid! I was referred here for a follow up on a shadow on my optical nerve that I have been tracking for years. My 7:30am appointment is now on it's 2nd hr. after already seeing 2 techs and sitting in 3 waiting rooms. The techs want to keep running basic tests that were just completed 2 weeks ago by my referring doctor. Avoid this clinic unless you have nothing better to do than sit around and waste half a day.
Horrible wait time.. took 3:30 hrs for my eye checkup. 2:30 hrs was just sitting idle. very worst in time management.
I took my 2yr old to see Dr Bloom. He was fine...seemed in a rush but apart from that was ok. the nurse or assistant i saw that day was sweet and caring. the lady who helped us choose a frame was also sweet. the rest of the staff seemed impersonal and kind of racist or so i felt.
Now i'm sitting here thinking of what to do. My daughter cannot go to school because she can't see very well and keeps bumping into stuff and getting hurt. I'm so done with them and i definitely will NOT refer anyone to them in the future. GOOD LUCK if you do decide to go there especially if you are of color or you're international.
Columbus Ophthalmology Associates is a US Doctor based in Dublin, Ohio. Columbus Ophthalmology Associates is located at 5155 Bradenton Ave # 200, Dublin, OH 43017, USA.
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