My family and I are on our way for a 500-mile trip this Thanksgiving in a V-4 Nissan Sentra. I had a car just like this when I was a working-class college student because this was all I could afford at the time. Everyone knows that this car is an intermediate car. But In the world of Budget, this is a "Budget - Full-size Car". It looks like someone had the Thanksgiving turkey meal early because they are full of it if they expect me to believe that a Nissan Sentra is a full-size car! The owner of the shop was called out on this and replied with some cock and bull story about standard vs. premium. NO! full size vs. intermediate! We have been going to this car rental shop several times a year for many years now, but once we get done with this trip, we will be giving our business to someone else who doesn't try to insult our intelligence.
I went to go pick up my pre-paid rental. They did not have the vehicle available. They had NO vehicles available. I was told I had to call reservations and was told for that for me to get a a different rental I had to pay double because of the fees. So I have no car and now my vacation is ruined. They did not honor their agreement and offered no resolution. Absolutely horrible!!
They lied about the amount of money they would charge for gas when I was unable to fill the tank.
Great weekend hours, especially Sunday in Dublin, OH. Great prices and discount for pre-pay, which just expedites the whole pickup process. The staff are professional but also personable.
This is the worst horrible experience ive ever had in my life! I will never suggest anyone to do business with this company. Especially if your like me and never rented a car before and doesnt know how it works! So a few weeks ago i looked online and found budget. The prices were decent so i wanted to continue to get the rental. Before!!!!! I made the actual purchase. I called this budget to find out everything i needed to get the rental. The person on the phone DID NOT tell me i would need a major credit card to get a rental with this company. All he said i needed was my ID, insurance, and the money! So i booked online. The day of my trip i go to pick up my car just for these people to tell me i cant get the rental cause of my credit and i dont have a credit card!!!! So im crying like why wouldn't they say that on the phone or else i would of never booked with you guys!!!! All he did was apologize and gave me the customer service number to get a refund. Its been 6 BUSINESS days!!!! As of today and i have still not recieved my money back from this company. They keep giving me the run around and telling me different things! And now the whole situation has messed up my whole bank account because of one refund! I dont suggest this company to any ONE and im going to put this company on the BBB website and speak to an attorney about my refund, because there is something off about this company ! Like how is it this hard to send a freakn refund that they decided to honor!!!! Worst car rental place ever! Customer service should not be the ones to issue out refunds! No one wants to keep going through a telephone to deal with their money! GO WITH enterprise! All they need is a utility bill, debit card or credit card, your license and ID. They do not run your credit. And when i brought the rental back and they saw there were no damages. I recieved my deposit back right away! So idky its taking this long for a car rental place to freaking handle this refund. Big disappointment and i hate this rental company!
Budget Car Rental is a US Car Rental based in Dublin, Ohio. Budget Car Rental is located at 5869 Karric Square Dr, Dublin, OH 43016, USA.
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